Your privacy is important to us. It is ng-voice’s policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
Effective date: February 21, 2019
ng-voice GmbH (“us”, “we”, or “our”) operates the https://ng-voice.com website (hereinafter referred to as the “Service”).
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• Cookies and usage Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
On this website we also use Google Analytics, a web analysis service by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, provided that you consent hereto. We use Google Analytics in order to analyse the use of our Internet offer and to improve it continuously with respect to the user experience. For this purpose, we require information and statistics on how visitors interact with the website, which allows us to gain insight into how we could enhance the website and make it more relevant and interesting for visitors.
Google Analytics utilizes cookies that are stored on your device for a maximum of 2 years. The information generated by the cookies on the website use (including your IP address) is transmitted to servers of Google LLC in the United States and stored there. We use the plugin “Analytify” on the website to ensure that only an anonymized IP address (so-called masked IP address) will be stored. Therefore, your IP address is anonymized (truncated) within the Member States of the EU or other states which signed the Agreement on the European Economic Area, before being sent to a Google server in the United States. Only in an exceptional case the full IP address is sent to servers of Google LLC in the United States and truncated there.
Google LLC uses the mentioned information on our behalf in order to analyse the use of the services, to compile aggregated reports on the website activity and to provide us with other services related to the website usage, such as evaluating which pages and sources led visitors to our website. The data used for this will only be stored as long as is necessary for the aforementioned purposes, but at maximum for 50 months.
In the context of this analysis of our Internet offer, Google LLC also processes demographic information about the website visitors (rough age group and gender) for us. In this respect, we only receive aggregated reports that do not relate to any identifiable person. We use these reports solely to analyse and improve the user experience when visiting the website as described above. Please note that Google LLC may also process information on potential interests of visitors. However, we do not use such information and do not take a look at this information.
For further details on the data processing within Google Analytics please visit https://marketingplatform.google.com/about/analytics/terms/de/ and, in particular for details on the implementation of the data subject’s rights which you exercised, https://privacy.google.com/businesses/processorterms/.
You can prevent that cookies will be set altogether by selecting the corresponding settings in your browser (see above). Please note, however, that in this case you may not be able to use all functions of this website to their full extend. You can also prevent that data generated by the cookie and related to your website use (including your IP address) is collected, sent to Google LLC and processed by downloading and installing the browser plugin available here: https://tools.google.com/dlpage/gaoptout?hl=de. Please note that you have to reinstall the browser add-on to disable Google Analytics if your browser or device is deleted, formatted or reinstalled afterwards.
We activate Google Analytics only if you consent to the processing of your data via this service. Consequently, legal basis for this data processing connected to Google Analytics is Art. 6 (1) lit. a GDPR. You can revoke a previously granted consent for your respective device at any time with effect for the future by adjusting the cookie settings under the following link using the check boxes and buttons: Change your cookie settings.
Please be aware that there may be additional risks associated with the transfer of data to servers used by Google LLC in the United States, for example it might be more difficult to enforce your rights regarding this data.
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, the host name of the accessing computer, your operating system, or the website previously visited.
Use of Data
Use of unsolicited data
Should you provide us in other cases with your personal data without being requested (e.g. handing over a business card, forwarding by post or e-mail), we shall include these data into the address management software and store it there. This is performed on the basis of Art. 6 (1) lit. f GDPR and our legitimate interest in an efficient management of business contact data as well as to ensure the data protection compliant use of such data. These data shall be erased if so requested by you, insofar as there are no statutory retention responsibilities or we are not otherwise entitled to store such data.
ng-voice GmbH uses the collected data for various purposes:
- To provide and maintain the Service (In this respect we have a legitimate interest to process personal data in terms of Article 6 (1) lit. f GDPR.)
- To notify you about changes to our Service (In this respect we have a legitimate interest in terms of Article 6 (1) lit. f GDPR.)
- To allow you to participate in interactive features of our Service when you choose to do so (In this respect processing of Personal Data is based on your consent in terms of Article 6 (1) lit. a GDPR. and/or necessary in order to take steps at the request of you prior to entering into a contract between you and ng-voice in terms of Article 6 (1) lit. b GDPR)
- To provide customer care and support (In this respect processing of personal data is necessary for the performance of a contract to which you are party to in terms of Article 6 (1) lit. f GDPR.)
- To provide analysis or valuable information so that we can improve the Service (In this respect processing of Personal Data is based on your consent in terms of Article 6 (1) lit. a GDPR.)
- To monitor the usage of the Service (In this respect processing of Personal Data is based on your consent in terms of Article 6 (1) lit. a GDPR.)
- To detect, prevent and address technical issues (In this respect processing of Personal Data is based on your consent in terms of Article 6 (1) lit. a GDPR.)
Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of how it is used by Twitter. You can find more information on this in Twitter’s data protection declaration at: https://twitter.com/privacy.
You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings.
Our website uses plugins from YouTube, operated by Google. These functions are offered by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
You can find more information on handling user data in YouTube’s data protection declaration at: https://www.google.de/intl/de/policies/privacy.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Please be aware that there may be additional risks associated with the transfer of data to servers outside the European Economic Area, for example it might be more difficult to enforce your rights regarding this data.
If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.
Disclosure Of Data
ng-voice GmbH may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of ng-voice GmbH
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
In relation with our processing of your personal data you have the following rights:
A. Revocation of consents granted
You may revoke any consent you provided to us at any time with effect for the future.
You are entitled to obtain information regarding your personal data recorded. In addition to that, you are entitled to have access to the information listed in Art. 15 GDPR.
C. Rectification and erasure
Furthermore, you have the right to rectification of inaccurate and completion of incomplete personal data in accordance with Art. 16 GDPR as well as erasure of your personal data if the conditions referred to in Art. 17 GDPR are met.
D. Restriction of processing
Under the conditions set out in Art. 18 GDPR you may restrict the processing of your personal data.
E. Disclosure of data and data transmission
Moreover, you have the right to receive the personal data concerning yourself, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to have us transmit these personal data to another controller on your instruction, where technically feasible. The right to data transmission only relates to personal data, the processing of which is based on consent pursuant to Art. 6 (1) lit. a GDPR or on a contract pursuant to Art. 6 (1) lit. b GDPR, and where the processing is carried out by automated means. The right to data transmission to another controller shall be excluded if the rights and freedoms of others (e.g. personal data of third parties, our business and trade secrets or intellectual property rights) would be adversely affected.
The assertion of all rights specified above is generally free of charge for you.
In case of manifestly unfounded or, in particular because of their repetitive character, excessive applications relating to the rights under b. through e., we may, however, in accordance with Art. 12 (5) GDPR either
A. demand a reasonable compensation which takes into account administrative expenses for the communication or notification or the implementation of the requested action, or
B. refuse to act on the request.
Please contact us or our data protection officer for the exercise of your rights.
F. Obligation to provide data
There is no legal or contractual obligation to provide personal data to us. Such data which pursuant to above are designated as mandatorily required for the performance of the respective service, the provision is, however, necessary if you want to make use of these services.
G. Right to object to processing of personal data in certain circumstances, including where personal data is used for marketing purposes
You have a right to object to processing being carried out by us if (a) we are processing personal data based on legitimate interests or for the performance of a task in the public interest (including profiling), (b) if we are using personal data for direct marketing purposes, or (c) if information is being processed for scientific or historical research or statistical purposes. You will be informed that you have a right to object at the point of data collection and the right to object will be explicitly brought to your attention and be presented clearly and separately from any other information.
H. Right to complain
Should you believe that we are not acting in proper compliance with our data privacy and data protection duties, you may contact the competent data protection authorities at any time.
We may employ third party companies and individuals, acting as processor for us, to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Link to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
ng-voice does not convey any rights to patents or other IP rights of third parties. The customer is obliged to obtain all necessary licences for IP rights of third parties for the use of ng-voice’s products in his or her business.