5 reasons why you need WebRTC for your call centre

Communication technologies develop constantly and change the way we are doing business. One of the face-changing for the call centre industry innovation is WebRTC. Let’s see some reasons, why this technology is becoming more popular. 1. Cost efficiency Nowadays almost all call centres work omnichannel. Thus, customers can choose whether to interact with agents through

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VoIP can boost your business

Depending on your organization’s size and specific calling needs, you can significantly reduce costs on your phone bill by switching to hosted VoIP.

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Infographic: Internet of Things

The Internet of Things, or simple IoT, is a giant network of connected „things“ able to collect and exchange data using embedded sensors. What does it mean in practice? Let’s see how IoT will revolutionize our lives.

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Is Mixed Reality a future of communication?

As the ways in which we interact with technology evolve, virtual reality (VR) and augmented reality (AR) have generated a lot of buzz. However, we should not ignore the unlimited potential of mixed reality (MR) created based on augmented and virtual technologies.

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5 Facts about mmWave mobile radio

Millimetre-wave mobile communication is challenging due to harsh radio propagation conditions and severe hardware impairments that are experienced at extremely high carrier frequencies and large signal bandwidths. The research and development of novel radio access technologies at the mmWave frequency bands is one of the core tasks of mmMAGIC project.

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